Privacy policy commitment

How we care for your personal information

Introduction to your privacy

Your privacy matters. This policy sets out how solvexfilrelcyr.com collects and treats information you share with us through the site. We always act in line with Australian privacy law and respect your choices about your information.

All personal details you provide are protected and used only for the reasons explained within this policy. We make every effort to keep your data secure and confidential.

What data we collect

We gather information you directly give us and data generated automatically through your interactions with our site.

Direct information you provide

  • Name and contact details (e.g., phone, email)
  • Questions or comments you send us
  • Feedback forms or survey responses
  • Employment queries or support requests
  • Consent preferences for communications

Automatically collected data

  • IP address and browser type
  • Time and visit frequency
  • Device characteristics and OS
  • Viewed pages and navigation paths
  • General usage data through cookies

How we use your data

Your data enables us to respond to queries, deliver our services, and ensure a secure site experience. We only use your details for clear, outlined purposes.

  • Answering your enquiries
  • Offering site features or support
  • Improving services and security
  • Carrying out feedback surveys
  • Tailoring communications with consent
  • Complying with legal obligations
  • Preventing misuse of the website

Our promise: All personal data is treated respectfully, protected from loss or misuse, and only accessed when needed for business purposes.

How we share your data

Your info is not sold. We share your data only to provide site features, fulfil legal duties, or use select vendors who support our services under confidentiality agreements.

Service provider involvement

Trusted partners with necessary access may process data on our behalf, always aligned with strict privacy standards.

Legal duties and privacy

We disclose data only as required by law or for regulatory compliance purposes.

Anonymous data statistics

Aggregated, non-personal data may be shared for site improvement. No identities are included in such reports.

Your data rights

Request access, correction, or deletion of your data or change your consent choices. We respect your rights under all applicable laws.

  • Ask for a copy of personal data
  • Request correction of your details
  • Request removal of your data
  • Request to move your data
  • Object to use for direct marketing
  • Limit how we process your data

To use your rights, contact us at the address or email provided. We respond promptly to every request.

Protecting your information

We use strong safeguards so your data is managed securely and access is limited to those who need it for service delivery.

Technical security steps

  • Encryption of sensitive data
  • Network security controls in place
  • Ongoing system vulnerability reviews
  • Secure backup and access monitoring

Organisational safety methods

  • Staff training on privacy protocols
  • Clear privacy policies and procedures
  • Access control for confidential data
  • Internal audits to monitor compliance

Keeping your data

We retain personal data only for as long as necessary to complete our business or legal duties, after which it is securely deleted.

  • Login and contact details duration
  • Service-related data retention
  • Email or chat records period
  • Records of service transactions
  • Consent-based marketing info

You may contact us at any time about data retention or deletion.

International data transfers

Personal data is only transferred internationally when appropriate protection levels or legal safeguards are in place.

  • Cross-border transfer security review
  • Standard contractual data clauses
  • Partner due diligence procedures
  • Use of privacy-compliant vendors

Cookies and your privacy

Cookie use is detailed in our Cookie Policy. You may manage your cookie choices via browser settings at any time.

Types of cookies outlined

  • Site security and essential features
  • Usage data for site improvements
  • Preferences remembering cookies
  • Support requested functions

Disabling cookies may affect some site functions.

When policy changes happen

Major privacy policy changes will be shared on this page. Significant updates will be clearly noted and dated.

  • Notice shown before changes apply
  • Prominent updates on our homepage
  • Notification via email if required
  • Archive view of previous versions

Contact us for questions about changes or history.

Contact for privacy concerns

Reach out with questions or requests about your data or privacy using our listed channels.

solvexfilrelcyr

373 Bay Street, Port Melbourne, VIC 3207 Australia

Phone: +61.3.8772.4644

Email: content@solvexfilrelcyr.com

Last revision: September 17, 2025

Policy starts: September 17, 2025